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The timeline starts with the delivery requirements of our customers, and then we calculate backward to the starting point.
This ensures a professional dialogue about the key deadlines and the consequences of missing the deadline. Often there are ways to “save” an off-track project or delivery when both parties contribute to finding a solution.
To keep our customers and partners updated on the progress of the products, we create a “Production Status Report (PSR)” at the beginning of any new season.
The report is updated and sent regularly to our customers during the production process. If delays occur, a brief explanation is given. Root-cause analyses can help clarify the key reasons behind a delay and form the basis for a mutual problem-solving discussion between the parties in the value chain.